- Effective Date: 14/09/2025
- Last Updated: 14/09/2025
At Edumark Technologies Pvt Ltd, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, billing/shipping address
- Payment details (processed securely via third-party payment gateways)
- Account login information (if you create an account with us)
b. Non-Personal Information
- Device details (browser type, operating system, IP address)
- Website usage data (pages visited, time spent, referral sources)
- Cookies and tracking technologies for analytics and personalization
c. Business Information (for B2B clients)
- Company name, GST number, and business contact details
- Project requirements and purchase history for digital boards, smart class solutions, podcasts, and studio setups
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders
- Provide customer support and after-sales service
- Improve our website, products, and services
- Send updates about new products, offers, and promotions (with your consent)
- Manage warranties, installations, and technical support for studio and classroom setups
- Ensure compliance with applicable laws and regulations
3. Sharing of Information
- We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Payment gateways, logistics partners, installation teams
- Business Partners: For project implementation (e.g., smart class setup or studio installation)
- Legal Authorities: If required by law, regulation, or court order
4. Data Security
We implement strict security measures to safeguard your data, including:
- Encrypted data transmission (SSL)
- Secure payment processing through trusted third-party providers
- Restricted access to personal information on a need-to-know basis
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience by:
- Remembering your preferences
- Providing personalized recommendations
- Tracking performance and analytics
- You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing emails and newsletters
- Request data portability (where applicable)
- Withdraw consent at any time
To exercise your rights, contact us at support@edumarktechnologies.com
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill your orders and provide services
- Comply with legal, accounting, or reporting obligations
- Support warranty and service agreements for purchased products
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Edumark Technologies Pvt Ltd.
- Email: support@edumarktechnologies.com
- Phone: +918002805461
- Contact: www.edumarktechnologies.com/contact
- Address: Block-B, Aditya Vikash Complex, Talpatra Ln, Near ISKON Temple, Patna, Bihar 800001