Effective Date: 14/09/2025
At Edumark Technologies, we are committed to delivering high-quality products and services, including digital boards, smart class solutions, podcast equipment, and full studio setups. This Refund Policy explains the terms under which customers may request a refund after canceling an order.
1. Order Cancellations
- Customers may cancel an order within [X days/hours] of purchase.
- Cancellations requested after the product/service has been delivered, installed, or accessed (in the case of digital services) will not be eligible for a refund.
2. Refund Eligibility
Refunds will only be considered if:
- The cancellation request is made within the permitted timeframe.
- The product/service has not been accessed, installed, or used.
- The request complies with the conditions outlined in this policy.
3. Refund Amount and Deductions
- All approved refunds will be processed after deducting applicable taxes, payment gateway charges, and administrative fees.
- The final refundable amount will be communicated to the customer prior to processing.
- If discounts, promotional offers, or coupons were applied to the original order, the refunded amount will be adjusted accordingly.
4. Non-Refundable Items and Services
- The following items and services are not eligible for a refund:
- Digital content or services already accessed.
- Customized or personalized products.
- Installation, setup, or on-site services once initiated.
5. Refund Timeline
- Refunds will be initiated within [7–14 business days] from the date of approval.
- The refund will be credited to the original method of payment used at the time of purchase.
- Processing times may vary depending on your bank or payment service provider.
6. Contact Us
If you wish to request a cancellation or refund, please contact us through one of the following channels:
- Email: support@edumarktechnologies.com
- Phone: +918002805461
- Contact Page: https://edumarktechnologies.com/contact
Edumark Technologies reserves the right to update or amend this Refund Policy at any time without prior notice. Please review this page periodically for changes.