Effective Date: 14/09/2025
At Edumark Technologies, we are committed to delivering your digital boards, smart class solutions, podcast equipment, and studio setups safely and on time. This Shipping Policy outlines our procedures, timelines, and responsibilities regarding the delivery of your orders.
1. Order Processing
- All orders are processed within 2–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Timelines
We partner with trusted logistics providers to ensure timely and safe delivery.
Estimated delivery time varies by location:
- Metro Cities: 5–7 business days
- Non-Metro / Tier-2 & Tier-3 Cities: 7–12 business days
- Remote Locations: 10–15 business days
3. Shipping Charges
- Shipping charges are calculated based on the product weight, dimensions, and delivery location.
- The final shipping fee will be displayed at checkout before payment.
4. Order Tracking
- Once your order is shipped, you will receive an email with the tracking details.
- You can track your shipment directly through our website track order page.
5. Delivery Guidelines
- Please ensure that the shipping address and contact details provided during checkout are accurate.
- Deliveries will require a valid ID and signature upon receipt.
- If delivery is missed, our logistics partner will attempt re-delivery or provide instructions for pickup.
6. Damaged or Missing Items
- If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.
- We may request photos or unboxing videos to validate the claim.
7. International Shipping
- Currently, we ship only within PAN India.
- International shipping will be updated once available.
8. Contact Us
For any shipping-related queries, you can reach us via:
- Email: support@edumarktechnologies.com
- Phone: +918002805461
- Contact Page: https://www.edumarktechnologies.com/contact